Sigmer has designed many surveys for many organisations and we have turned our experience into a methodology for survey design that provides a sure-fire way to approach gathering information. If you need help designing a survey, then please contact John Archibald or Niall McCrae on 01273 669710 or email enquiries@sigmer.com.
There are five areas that must be addressed during the creation of a successful survey:
Design of the Questionnaire:1
- The Welcome Page
- The questions, answers and explanatory notes
- Visual appearance and suitability for target audience
Identification of the Audience:2
- Trial audience
- Main audience
- Creation of subscription lists
Design of the Invitations:3
- Website invitation
- E-mail invitation
- Hard-copy invitation
Management of Responses:4
- Survey timetable
- Follow-up messages
- Data repository
Reporting:5
- Content, format and frequency of reports
- Identification of recipients
- Design of specialist branded reports for customers
Sigmer has considerable experience of the development and execution of online surveys such as customer satisfaction surveys and member feedback to monitoring organisational behaviour. To discuss your requirements, please contact John Archibald or Niall McCrae on 01273 669710 or email enquiries@sigmer.com.
